Location
san fernando, la union, Philippines
Posted
July 16, 2026
Job Description
Position Overview
Full‑Time Inbound Sales Representative – San Fernando, PH
MCI is a fast‑growing, tech‑enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and cloud‑based solutions. We are looking for a proactive inbound sales representative who will help customers with questions and purchasing needs, provide outstanding service, and identify upsell opportunities.
Key Responsibilities
- Answer inbound customer calls professionally and efficiently.
- Understand customer needs and recommend appropriate products or services.
- Guide customers through the purchasing process.
- Build trust through excellent customer service.
- Meet sales and performance goals.
- Accurately document customer interactions.
- Maintain knowledge of products, services, and promotions.
- Follow company policies and quality standards.