Location
calgary, ab, Canada
Posted
July 07, 2026
Job Description
Join L. Hansen's Forwarding in Calgary, Alberta as a Full-Time Dispatcher/Customer Service Representative. Excel in managing daily truck operations while delivering exceptional customer service.
In this crucial role, you will handle customer inquiries, coordinate transportation logistics, and ensure high customer satisfaction. The ideal candidate should have 2-3 years in customer service and 3-5 years in dispatch operations. Strong communication and problem-solving skills are essential to maintain efficient operations and support your team.
Key Responsibilities:
• Respond to customer calls, emails, and website inquiries
• Assist customers with quotes, orders, and follow-ups
• Process customer orders through multiple channels
• Dispatch trucks daily and review loads
• Support drivers with technical issues and maintain communication
Requirements:
• High school diploma completion
• 2-3 years in customer service experience
• 3-5 years in dispatch for vehicl...
In this crucial role, you will handle customer inquiries, coordinate transportation logistics, and ensure high customer satisfaction. The ideal candidate should have 2-3 years in customer service and 3-5 years in dispatch operations. Strong communication and problem-solving skills are essential to maintain efficient operations and support your team.
Key Responsibilities:
• Respond to customer calls, emails, and website inquiries
• Assist customers with quotes, orders, and follow-ups
• Process customer orders through multiple channels
• Dispatch trucks daily and review loads
• Support drivers with technical issues and maintain communication
Requirements:
• High school diploma completion
• 2-3 years in customer service experience
• 3-5 years in dispatch for vehicl...