Location
edmonton, division no. 11, Canada
Posted
July 20, 2026
Job Description
MacEwan University is hiring a full-time Deskside Support Technician to enhance user productivity through technical support and device management. Work on-site and help faculty, staff, and labs.
In this role, you will provide essential support for various devices, including printers and docking stations. Your responsibilities will include device setup, data migration, and software deployment, ensuring seamless operations within technology environments. You will translate complex technical information into user-friendly guidance, contributing to positive client experiences and efficient technology use.
Key Responsibilities:
• Support device connectivity and functionality for accessories
• Perform setup, imaging, and migration for workstations
• Execute software updates and configurations using endpoint management tools
• Deliver empathetic support enhancing client satisfaction
• Coordinate across teams for cross-functional issue re...
In this role, you will provide essential support for various devices, including printers and docking stations. Your responsibilities will include device setup, data migration, and software deployment, ensuring seamless operations within technology environments. You will translate complex technical information into user-friendly guidance, contributing to positive client experiences and efficient technology use.
Key Responsibilities:
• Support device connectivity and functionality for accessories
• Perform setup, imaging, and migration for workstations
• Execute software updates and configurations using endpoint management tools
• Deliver empathetic support enhancing client satisfaction
• Coordinate across teams for cross-functional issue re...