Location
revelstoke, columbia shuswap regional district, Canada
Posted
July 16, 2026
Job Description
Join Cronometer's customer support team in Revelstoke, BC, as a full-time Customer Support Associate. Provide compassionate and clear assistance to customers using our nutrition tracking app.
This entry-level position is perfect for those passionate about health and customer service. You will deliver friendly support through email, learn about our app's features, and help users gain insights from their health data. Collaboration and curiosity are key in this supportive environment where growth is encouraged.
Key Responsibilities:
• Deliver accurate support via email using Zendesk
• Learn app features, workflows, and core nutrition concepts
• Investigate issues and escalate with context as needed
• Document suspected bugs and monitor feedback trends
• Maintain help content and contribute ideas for improvement
Requirements:
• Strong written communication skills
• Detail-oriented with multi-tasking abilities
• Tech-savvy and eager to use support tools
•...
This entry-level position is perfect for those passionate about health and customer service. You will deliver friendly support through email, learn about our app's features, and help users gain insights from their health data. Collaboration and curiosity are key in this supportive environment where growth is encouraged.
Key Responsibilities:
• Deliver accurate support via email using Zendesk
• Learn app features, workflows, and core nutrition concepts
• Investigate issues and escalate with context as needed
• Document suspected bugs and monitor feedback trends
• Maintain help content and contribute ideas for improvement
Requirements:
• Strong written communication skills
• Detail-oriented with multi-tasking abilities
• Tech-savvy and eager to use support tools
•...