Location
victoria, capital regional district, Canada
Posted
July 12, 2026
Job Description
Craftsman Collision is hiring a Customer Service and Office Administrator in Esquimalt, BC. This full-time, on-site role focuses on providing exceptional customer care alongside administrative support.
In this position, you will enhance customer satisfaction by addressing inquiries, booking appointments, and coordinating essential administrative tasks. Your aptitude for multitasking and attention to detail will be key in managing varied responsibilities and supporting shop operations.
Key Responsibilities:
• Manage front desk customer interactions warmly
• Coordinate phone calls and appointment schedules
• Organize documents from insurance companies
• Process daily financial transactions and banking
• Oversee inquiries and customer follow-ups proactively
Requirements:
• Experience in customer service settings preferred
• Attention to detail with a customer-first mentality
• Familiarity with accounts and payroll tasks
• Proficient in using Microsoft O...
In this position, you will enhance customer satisfaction by addressing inquiries, booking appointments, and coordinating essential administrative tasks. Your aptitude for multitasking and attention to detail will be key in managing varied responsibilities and supporting shop operations.
Key Responsibilities:
• Manage front desk customer interactions warmly
• Coordinate phone calls and appointment schedules
• Organize documents from insurance companies
• Process daily financial transactions and banking
• Oversee inquiries and customer follow-ups proactively
Requirements:
• Experience in customer service settings preferred
• Attention to detail with a customer-first mentality
• Familiarity with accounts and payroll tasks
• Proficient in using Microsoft O...