Ft-Pt Hotel Front Desk Agent

Full-time Information and Record Clerks

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

• Full Time
• Part Time
• (Shifts Vary)
• Usual Shift Hours: 7 am-3 pm; 3 pm-11 pm

Compensation:

$16 hourly

Responsibilities:

• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs


• Bookkeeping: keep accurate records of all hotel guest account information


• Mitigate ...