Frontline Customer Experience Analyst & SME Trainer

AIA Malaysia

Full-time Management & Operations
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Location
seremban, negeri sembilan, Malaysia
Posted
July 04, 2026

Job Description

AIA Malaysia in Seremban is seeking an Analyst to provide dependable frontline support, promoting excellent customer service. The role involves resolving complaints, educating customers about self-service facilities, and contributing to operational requirements.

The ideal candidate will have a Bachelor’s degree and at least 2 years of relevant experience. A passion for customer service, communication skills, and team collaboration are essential. Join us in our mission to help our customers live Healthier, Longer, Better Lives.

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