Job Description
Summary
The Front Services person will be responsible for assisting guests with check-in/check-out processes, provide guests with information and assistance with hotel and room amenities, assist with all vehicle and luggage needs, while maintaining AAA 4 diamond service standards. Valet/Bell Attendants will demonstrate and exemplify Jamul Casino Resort’s mission and values by embodying the acronym F.I.R.S.T. (Fun, Integrity, Respect, Service, Team).
Essential Duties and Responsibilities
The following and other duties may be assigned as necessary:
· Manage Incoming and outgoing bell desk calls
· Handle guest check-ins and check-outs
· Assist guests with luggage, directions, and special requests
· Offer information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed
· Assist guests with short-term baggage storage...