Front Office Supervisor - (Islas Baleares)

Full-time Hospitality

Empresas: Mandarin Oriental Punta Negra, Mallorca Based at Mandarin Oriental Punta Negra, Mallorca, as the Front Office Supervisor, you will be responsible for supervising and supporting the reception team, always ensuring smooth front desk operations. As Front Office Supervisor, you will be?responsible?for the following duties: - Ensure a flawless check-in and check-out process.
- Take care of guests throughout their stay.
- Liaise effectively with other hotel departments to guarantee seamless guest experience.
- Supervise and support the reception team, ensuring smooth front desk operations.
- Monitor and ensure adherence to SOPs and brand standards, maintaining consistency in guest interactions.
- Support the training and onboarding of new colleagues, fostering a positive and professional work environment.
- Execute administrative tasks related to the operation of the reception.
- Perform any other reasonable duties as required by the Front ...