Location
Zululand District Municipality, KwaZulu-Natal, South Africa
Posted
July 27, 2026
Job Description
Luxury Lodge based in Zululand is looking for a Front Office Manager to oversee all guest reception, reservation management, and daily administrative operations.
You will act as the primary bridge between the lodge and the guest, managing everything from the initial welcome and room assignments to staff training and inventory.
Duties:
Cultivate relationships with guests, handles special requests, and resolves any complaints.
Trains, schedules, and manages the front desk and concierge staff.
Manages room inventory, reservations, and rates to maximize lodge occupancy.
Oversees billing, cash-ups, switchboard operations, and daily reporting.
Ensure smooth, efficient, and guest-focused Front Office operations at all times.
Achieve budgeted room revenue...
You will act as the primary bridge between the lodge and the guest, managing everything from the initial welcome and room assignments to staff training and inventory.
Duties:
Cultivate relationships with guests, handles special requests, and resolves any complaints.
Trains, schedules, and manages the front desk and concierge staff.
Manages room inventory, reservations, and rates to maximize lodge occupancy.
Oversees billing, cash-ups, switchboard operations, and daily reporting.
Ensure smooth, efficient, and guest-focused Front Office operations at all times.
Achieve budgeted room revenue...