Location
queenstown, otago, New-Zealand
Posted
July 11, 2026
Job Description
Rendezvous Hotel Heritage Queenstown, 91 Fernhill Road, Queenstown, Otago, New Zealand
We are currently recruiting for Front Office Managers to work in Queenstown, Otago.
Purpose
As our Front Office Manager, you’re the first port of call for any guest query. You will help oversee and lead the Front Office Team. You will champion exceptional customer service, proactive upskilling and coaching your team to create consistent exceptional guest experiences. No two days are the same but your engagement and communication with all the interconnecting departments will ensure you remain ahead of the curve in terms of where you and your team need to focus.
Primary Responsibilities
Every day will be different; however, your core responsibilities will be to:
- You oversee the daily operations of the front desk, ensuring smooth running and exemplary guest service with every encounter. No one walks in the door without being greeted with a ...