Front Office Manager

Full-time Management & Operations

Front Office Duty Manager

KERZNER INTERNATIONAL LIMITED

• 1 – 3 Years Experience
• Dubai, United Arab Emirates

Responsibilities

• Lead daily Front Office operations, ensuring exceptional guest experiences, satisfaction, and revenue maximization.
• Manage staff, including recruitment, training, performance management, and team development.
• Coordinate with other departments to enhance service quality and achieve operational goals.
• Handle front desk activities: answer inquiries, maintain guest records, and support administrative processes.
• Resolve complaints, maintain cleanliness, ensure guest privacy, and enforce hotel standards and procedures.
• Maintain safety compliance and produce reporting for lounge or food and beverage operations.
• Support administrative tasks such as data entry, inventory tracking, and HR activities.

Qualifications

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