Front Office Lodge Anchor

Full-time Catering / hospitality

Minimum Qualifications Grade 12 (Matric). Hospitality Management qualification or relevant tertiary qualification (preferred). Experience Minimum of 2 years' experience in a Front Office, Reception, or Guest Services role within a 4-star or 5-star lodge or hotel . Experience using OPERA PMS or a similar property management system. Experience handling reservations and guest accounts. Skills & Competencies Excellent communication and interpersonal skills. Outstanding guest service and customer care. Strong organisational and multitasking abilities. Excellent telephone and email etiquette. High level of professionalism and attention to detail. Ability to work efficiently under pressure. Strong administrative and problem-solving skills. Computer literacy, including Microsoft Office. Financial accuracy when handling payments and guest accounts. Ability to work independently and as part of a team. Knowledge Requirements Property Management Systems (preferably OPERA PMS ). Reservation procedu...