Front Office Leader: Guest Experience & Revenue

Pullman Hotels & Resorts

Full-time Management & Operations
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Location
miri, sarawak, Malaysia
Posted
July 26, 2026

Job Description

Pullman Miri Waterfront is seeking a results‑driven Front Office Manager to lead reception, concierge, bell desk, and call center, ensuring exceptional guest experiences and smooth day‑to‑day operations. The role emphasizes brand standards, revenue opportunities, and team leadership in a premier 5‑star setting on Miri's beachfront.

The ideal candidate will bring 5+ years in Front Office within international hotels, 2+ years in a supervisory role, and strong English proficiency, with Accor

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