Job Description
Position summary statement:
The incumbent will assist the Duty Manager in the supervision and control of the Front Desk operations and carry out all guest service duties.
Primary Responsibilities:
Supervise, coordinate and participate in all Front Desk activities.
Check grooming standards for all Front Office staff.
Determine daily room requirements and ensure guest's special requests are being checked.
Responsible in Room Controlling and assignment of rooms for the day arrival as per guest preferences.
To ensure all guests preferences are met to the best of our ability and strive to 'Make Guest Happy'.
Check to ensure there is sufficient stock of Front Desk supplies on a weekly basis. Send requisition when needed. Conduct weekly inventory of supplies.
Read entries in Communication Book and ensure all ins...