Job Description
Location: Bengaluru
Employment Type: Full-time
Department: Front Office / Patient Experience
About Us We are a patient-centric eye hospital committed to delivering high-quality ophthalmic care with compassion, efficiency, and professionalism. We are looking for a friendly, organized, and service-oriented Front Office Executive to ensure a smooth and welcoming experience for patients and visitors.
Key Responsibilities Welcome patients and visitors in a professional and courteous manner
Handle patient registration, appointments, and follow-up scheduling
Manage incoming calls, patient inquiries, and appointment coordination
Maintain accurate patient records and front desk documentation
Coordinate with doctors, optometrists, counselors, and billing teams for seamless patient flow
Assist patients with billing, insurance, and payment processes
Ensure reception and waiting areas are clean, organized, and patient-friendly
Guide patients regarding...