Job Description
Register and update guest information in the CID system in compliance with UAE regulations.
Scan and upload passports visas and IDs accurately and promptly.
Maintain updated records for in-house checked-out and no-show guests.
Coordinate with Front Office Reservations Concierge and Security on guest data and flagged cases.
Ensure compliance with legal requirements and maintain confidentiality of guest information.
Operate and troubleshoot the CIDPMS interface; report system issues when required.
Prepare and submit daily CID reports to management.
Assist Front Desk operations during busy periods and support Night Audit guest data checks.
Stay updated on government regulations and participate in relevant training sessions.
Uphold hotel service standards and professional appearance at all times.
Quali...