Front Office Associate

City Garden Suites

Full-time Human Resources
Apply Now
Location
, metro manila, philippines, metro manila, Philippines
Posted
July 27, 2026

Job Description

About The Job Front Office Associate


REPORTS TO : FRONT OFFICE MANAGER


Duties And Responsibilities


  • Maintains a record of expected arrival guests.
  • Ascertain that all reservations for the day are inputed in the system, correct for any discrepancies.
  • Blocks rooms for Groups and FITs in accordance to the room specifications and request.
  • Ascertains that early arriving guests are pre-blocked first. Coordinate pre-blocked rooms to Housekeeping Department.
  • Provides a list of pre-blocked arrival list to Housekeeping Department indicating the guests expected time of arrival (ETA).
  • Informs Housekeeping Department for pre-registered guaranteed and pre-paid bookings.

Handling of Check-in


  • Ensures that Registration Form was properly filled up by the guest.
  • Ascertains that all guests are registered. All registered guests should be encoded in the system.