Front Office Agent - Sofitel Cairo Downtown Nile

AccorHotel

full-time Information and Record Clerks
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Location
Cairo, Cairo Governorate, Egypt
Posted
June 21, 2026

Job Description

Job Description

  • Greeting and checking in/out guests efficiently while verifying registration information and processing payments
  • Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions
  • Handling guest inquiries, complaints, and special requests to ensure a positive experience
  • Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records
  • Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities
  • Coor...