Front Office Agent

Full-time Other-General

We are looking for a dynamic and professional Front Office Agent to join our team at a luxury resort in Ras Al Khaimah UAE. In this role you will be responsible for ensuring a smooth and efficient check‑in/check‑out process while providing exceptional service and assistance to our guests.

Responsibilities

• Handle guest inquiries, requests and complaints efficiently
• Manage reservations and ensure accurate billing and payment processing
• Maintain a clean and organized front desk and lobby area
• Coordinate with other departments to ensure guest satisfaction

Requirements

• Previous experience in hospitality or a customer service role preferred
• Professional appearance and strong attention to detail
• Ability to work under pressure in a fast‑paced environment
• Willing to relocate to Ras Al Khaimah UAE
• Excellent communication skills: fluent in English (additional languages are ...