Location
dubai, dubai emirate, United-Arab-Emirates
Posted
July 28, 2026
Job Description
Department:
Rooms Division, Front Office & Guest ServicesLocation:
United Arab Emirates - DubaiDescription
The incumbent in this position is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Leading Quality Assurance (LQA) standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.Key Responsibilities
- Check in the arriving guests and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards.
- Ensure that LQA results are above 85%.
- Upon check-in, register guests and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and ...