Front Line Technical Representative - Field Service

Segment (Twilio)

Full-time Engineering
Apply Now
Location
tanauan, batangas, Philippines
Posted
July 16, 2026

Job Description

Responsibilities

  • Works on complex problems where analysis of situations or data requires in-depth evaluation of various factors.
  • Document and route technical requests to the appropriate business unit.
  • Troubleshoot technical issues using available data.
  • Compute and analyze repair data for reporting.
  • Coordinate with Product Support Engineering team to resolve customer concerns.
  • Analyzes and interprets all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure safety and well-being of self and others.

Qualifications

  • Ability to read and interpret 2D and 3D drawings.
  • Basic understanding of aircraft interior components and layouts.
  • Strong English communication skills (written and spoken).
  • Ability to read maintenance manuals, service bulletins, and technical specifications.
  • Abil...