Location
New Orleans, LA, United States
Posted
July 22, 2026
Job Description
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Supervisor who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
**Job Summary**
The Front Desk Supervisor oversees the daily operations of the hotel front desk, ensuring guests receive outstanding service from check-in through check-out. This role supervises front desk staff, resolves guest concerns, maintains operational standards, and assists in maximizing room revenue and guest satisfaction.
A little taste of your day-to-day:
+ Supervise and support front desk agents during all shifts.
+ Ensure efficient guest check-in and check-out procedures.
+ Handle guest complaints, special requests, and service recovery situations professionally.
+ Train, coach, and mentor front desk employees on policies, procedures, and customer serv...
**Job Summary**
The Front Desk Supervisor oversees the daily operations of the hotel front desk, ensuring guests receive outstanding service from check-in through check-out. This role supervises front desk staff, resolves guest concerns, maintains operational standards, and assists in maximizing room revenue and guest satisfaction.
A little taste of your day-to-day:
+ Supervise and support front desk agents during all shifts.
+ Ensure efficient guest check-in and check-out procedures.
+ Handle guest complaints, special requests, and service recovery situations professionally.
+ Train, coach, and mentor front desk employees on policies, procedures, and customer serv...