Front Desk Supervisor $19.00

Kingsmill Resort

Full-time Supervisors of Office and Administrative Support Workers
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Location
Williamsburg, Virginia, United States
Posted
July 21, 2026

Job Description

Front Desk Supervisor

Overview: Oversees day-to-day operations at the Front Desk and Bell and Transportation. They are responsible for normal Guest Service Agent activities as well as the responsibility for supervising the Guest Service Agents and Concierge staff. They are also responsible for assigned reports on group billing and guest feedback via Unifocus weekly. 


Responsibilities:

  • Coverage and execution of Front Desk duties, i.e. cash handling, guest registration, etc.

  • Resolution of guest issues and concerns for the entire resort

  • Supervising team members at the Front Desk, Concierge and Guest Services area

  • Scheduling and coaching team members

  • Assisting Reservations and Telephone Operators as needed

  • Controlling inventory (maps, keys, paper products)

  • Scheduling based on Business needs.

  • Perform other duties as assigned

    • Qualifications:

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    Job Details

    • Job Type
      Full-time
    • Category
      Supervisors of Office and Administrative Support Workers
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026