Job Description
Job Description Front Desk Registration Serves as a front-line ambassador for Triad Complete Healthcare in Ponca City.
Responsible for providing support services to patients, families, and providers in a professional and courteous manner.
Performs patient check-in functions and accurately gathers all required patient demographic information into the clinic EMR system.
Schedule appointments collecting all appropriate data from patients and referring clinic/providers according to the clinic protocols.
Demonstrates customer service skills responding to inbound calls and face to face inquiries and conversations.
Provides and explains required documents and insurance benefits to patients. Collects patient co-payments and other applicable deductibles, deposits, or payments. Reconciles daily cash transactions with patient account entries and prepares bank depo...