Location
lapu lapu, central visayas, Philippines
Posted
July 18, 2026
Job Description
FILINVEST COMPANY: CRIMSON RESORT & SPA MACTAN
JOB SUMARRY:
In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Front Office Manager assist in managing Front Desk operations, ensures guest satisfaction by providing personalized service in the most courteous and efficient manner as well as contributing to optimizing room sales.
JOB DESCRIPTION:
- Highlights achievements, problems, challenges
- Participates in discussions.
- Emphasizes current policies, new products/services.
- Feeds back customer comments.
- Highlights achievements, problems, challenges
- Regularly walks around the lobby to establish rapport with guests.
- Enhances customer service quality to differentiate us from our competitors.
- Acts on guest concerns immediately.
- Encourages front liners to be proac...