Front Desk Agent

Marriott International

Full time Information and Record Clerks
Apply Now
Location
Singapore, Singapore, Singapore
Posted
July 05, 2026

Job Description

POSITION SUMMARY

  • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. 
  • Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. 
  • Verify/adjust billing for guests. 
  • Communicate to appropriate staff when guests are waiting for an available room. 
  • Advise guest of messages. Clear departures in computer system. 
  • Coordinate with Housekeeping to track room status and guest concerns. 
  • File guest paperwork or documentation. 
  • Operate telephone switchboard station. 
  • Run and check daily reports, contingency lists, and credit card authorization reports. 
  • Supply guests with directions and information. 
  • Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. 
  • Arrange transportation for guests/visitors. 
  • Co...

    • Job Details

    • Job Type
      Full time
    • Category
      Information and Record Clerks
    • Date Posted
      July 05, 2026
    • Application Deadline
      August 14, 2026