Front Desk Agent

HVMG

Full-time Information and Record Clerks
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Location
Marietta, Georgia, United States
Posted
June 30, 2026

Job Description

Who this job will appeal to

Do you have retail, customer service or previous hotel experience? If so, we would love to hear from you! We currently have 3 Front Desk Agent openings; 2 FT and 1 PT ideally, both with flexible avaiablibility.

Essential Functions

  • Welcome guests upon their arrival and assign rooms
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify credit card data
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees
  • Upsell additional facilities and services, when app...