Front Desk Agent

Full-time Other

Overview

Location: Frobisher Inn – Iqaluit, Nunavut

Wage: Starting at $23.00 per hour

Employment Type: Full Time and Part Time Opportunities Available

The Frobisher Inn is currently seeking friendly, professional, and service driven Front Desk Associates to join our Guest Services team. This role is the first point of contact for our guests and plays a key part in delivering a positive and welcoming experience in Nunavut’s capital city.

Responsibilities

• Greet guests in a courteous and professional manner at all times
• Complete guest check in and check out procedures accurately and efficiently
• Manage reservations, room assignments, and guest inquiries using the hotel property management system
• Handle guest requests, concerns, and complaints with professionalism and discretion
• Process payments, issue receipts, and balan...