French Technical Support Advisor

Horizonia

full time Computer Occupations
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Location
Porto, Porto District, Portugal
Posted
July 11, 2026

Job Description

Role Overview

Are you fluent in French and currently living in or around the beautiful city of Porto? We are seeking French-Speaking Technical Support Advisors to join a highly secure and professional project within the Banking and Insurance sector.

Depending on your professional background and technical skills, we offer two distinct support tracks (Level 1 and Level 2). This is a fantastic opportunity to build a long-term career with solid corporate benefits right in your local area.

Key Responsibilities & Support Levels

  • Level 1 (L1) – General Support: Assist customers with banking and insurance queries, guide them through administrative processes, and manage account requests. No previous experience in similar roles is required for this level.
  • Level 2 (L2) – Advanced IT Support: Provide more...