Job Description
Who is Plain?
Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.
Some of the world’s most forward-thinking companies - like Cursor, Vercel, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and super‑charge their workflows with AI.
B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company‑wide effort across Slack, Discord, and any other channel you talk to customers in. The old way – slow, manual, and disconnected – no longer works.
The role
We’re hiring a Founding Data Engineer to own and evolve Plain’s data foundations: the warehouse, core models, and the “customer/account spine” that Product, GTM, Support, and Engineering...