Fixed – Term Ticket/Gate Agent (Customer Service Agent) - BCN
Delta Air Lines, Inc.
Full-time
other-general
Location
Barcelona, Spain, Spain
Posted
June 22, 2026
Job Description
How you'll help us Keep Climbing (overview & key responsibilities)
Vision: Serve as a key liaison with a variety of
different parties and deliver world-class service to all our customers.
• Mission: Co-coordinate SAFE, on time aircraft turn
around process and uphold the Delta customer experience to its highest possible
standards.
As a Red Coat Customer Service Agent (CSA), you play a
vital role in ensuring our customers experience smooth and enjoyable air
travel. As part of the ground crew, you’ll work in a dynamic team environment
focused on delivering exceptional service. This role involves a wide range of
responsibilities, including ticket sales, overseeing check-in and gate
operations, handling connecting and re-routed flights, assisting with baggage
services, and managing the overall turnaround of flights. Additional duties include
monitoring the activities of business partners to ensure safety and security
compliance, co...
Vision: Serve as a key liaison with a variety of
different parties and deliver world-class service to all our customers.
• Mission: Co-coordinate SAFE, on time aircraft turn
around process and uphold the Delta customer experience to its highest possible
standards.
As a Red Coat Customer Service Agent (CSA), you play a
vital role in ensuring our customers experience smooth and enjoyable air
travel. As part of the ground crew, you’ll work in a dynamic team environment
focused on delivering exceptional service. This role involves a wide range of
responsibilities, including ticket sales, overseeing check-in and gate
operations, handling connecting and re-routed flights, assisting with baggage
services, and managing the overall turnaround of flights. Additional duties include
monitoring the activities of business partners to ensure safety and security
compliance, co...