First Student Dispatch Operations Leader

First Student

Full-time Other-General
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Location
georgetown, on, Canada
Posted
July 19, 2026

Job Description

Lead dispatch operations with First Student, focusing on safety and excellent customer service as a Dispatcher. Ensure timely bus routing and offer support to drivers and customers.
The Dispatcher at First Student will oversee all bus scheduling and provide on-the-ground coaching to drivers. You will handle heavy traffic regarding communication while addressing scheduling complaints and concerns from drivers. Additionally, you may oversee charter reservations and billing processes.
Key Responsibilities:
• Manage routes and bus scheduling effectively
• Coach and counsel drivers and monitors consistently
• Handle significant radio and phone traffic daily
• Report scheduling complaints to management
• Serve as a key communication link with customers
Requirements:
• 3-5 years of relevant experience essential
• High school diploma or equivalent required
• Basic knowledge of radio dispatch systems
• Strong communication and service orientation
• Resilie...