First-line Support Specialist (E)

Full-time Other-General

First-line Support Specialist (E)

Information Technology Services (ITS)

Applicants will be considered in the following order:

1. Qualified permanent ESS/OSSTF Bargaining Unit employees.
2. Qualified probationary, temporary and Temporary Hourly Rated (THR) ESS/OSSTF employees.
3. Qualified external applicants (includes employees from other Bargaining Units).

Waterloo Region District School Board (WRDSB) serves approximately 65,000 students in 123 schools, as well as alternative and continuing education sites. WRDSB is committed to creating learning environments that support the achievement and well‑being of all students through partnering with staff, parents, families, caregivers and communities to promote success in learning and life.

Reporting to the Supervisor of IT Client Services, the successful candidate will be responsible for daily first‑line customer services and support IT needs. This position supports ...