Location
toronto, on, Canada
Posted
July 16, 2026
Job Description
Join the Pension Information Management Group at RBC as a Senior Administrator, ensuring efficient client instruction processes within a collaborative environment. Utilize your financial services expertise and MS Office skills for optimal outcomes.
As a Senior Administrator, you'll play a crucial role in the timely management of client accounts and their corresponding instructions. Engage proactively with various business units and client-facing teams to deliver exceptional service. Your responsibilities include validating client instructions, updating procedures, and ensuring compliance with all relevant policies and regulations.
Key Responsibilities:
• Timely acceptance, validation, and preparation of client instructions
• Update and review desk operating procedures
• Ensure compliance with related policies and procedures
• Complete second level reviews and escalate issues to management
• Cross-train colleagues on accounts and bespoke processes
Requirements:
As a Senior Administrator, you'll play a crucial role in the timely management of client accounts and their corresponding instructions. Engage proactively with various business units and client-facing teams to deliver exceptional service. Your responsibilities include validating client instructions, updating procedures, and ensuring compliance with all relevant policies and regulations.
Key Responsibilities:
• Timely acceptance, validation, and preparation of client instructions
• Update and review desk operating procedures
• Ensure compliance with related policies and procedures
• Complete second level reviews and escalate issues to management
• Cross-train colleagues on accounts and bespoke processes
Requirements: