Financial services customer experience specialist

Tp-8f723eaf

Full-time Other-General
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Location
cape town, western cape, South-Africa
Posted
July 24, 2026

Job Description

Teleperformance in Cape Town seeks a dedicated customer service agent to handle inbound calls and emails from existing and potential business customers. You will ensure DPA compliance, resolve complaints, and process payments while maintaining accurate records to support transactional data.

In a FCA-regulated environment, experience in banking/insurance is advantageous. The role emphasizes accuracy, integrity, and providing a Simply Brilliant customer experience. #J-18808-Ljbffr