Location
Shoreview, MN, United States
Posted
July 11, 2026
Job Description
Customer Complaint Resolution Representative
Location: Shoreview, MN
Schedule: Monday–Friday, 8:00 AM–5:00 PM (Overtime available)
Work Arrangement: Hybrid after training (4+ weeks onsite training)
Duration: 12+ Month Contract with potential for long-term opportunities
Pay: $19.21–$20.00/hour
About the Role
A leading financial services organization is seeking Customer Complaint Resolution Representatives to support customers with concerns related to consumer banking, lending, and financial products.
In this role, you will make outbound calls to customers, gather and update account information, research issues, and help resolve customer complaints. This is an excellent opportunity for individuals with strong customer service skills, financial services experience, and the ability to navigate challenging conversations professionally.
Responsibilities
+ Make outbound calls to customers regarding account inquiries and complaints
+ Research and re...
Location: Shoreview, MN
Schedule: Monday–Friday, 8:00 AM–5:00 PM (Overtime available)
Work Arrangement: Hybrid after training (4+ weeks onsite training)
Duration: 12+ Month Contract with potential for long-term opportunities
Pay: $19.21–$20.00/hour
About the Role
A leading financial services organization is seeking Customer Complaint Resolution Representatives to support customers with concerns related to consumer banking, lending, and financial products.
In this role, you will make outbound calls to customers, gather and update account information, research issues, and help resolve customer complaints. This is an excellent opportunity for individuals with strong customer service skills, financial services experience, and the ability to navigate challenging conversations professionally.
Responsibilities
+ Make outbound calls to customers regarding account inquiries and complaints
+ Research and re...