Final Mile Site Operations Analyst (EM7172)
Samsung SDS America
Full time
Supervisors of Transportation and Material Moving Workers
Location
Hazleton, Pennsylvania, United States
Posted
July 21, 2026
Job Description
Why join Samsung SDS?
The Final Mile Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery efficiency. This position requires a strategic thinker with strong leadership, analytical, and problem-solving skills to oversee delivery operations, enhance driver performance, and collaborate effectively with Distribution Centers and Final Mile Carriers.
Responsibilities
1. Delivery Operations Management:
- Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs to identify improvement opportunities.
- Develop and implement Standard Operating Procedures (SOPs) to ensure operational...