Location
gujarat, ahmedabad, India
Posted
June 29, 2026
Job Description
Position : Field Service Engineer Job Description Roles and Responsibilities Technical: Maintains Ophthalmology / Microsurgery equipment Electronic/Optical/Mechanical: Total system level trouble-shooting on complex multi-symptom problems Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers Business growth: Assists in the growth and direction of business in his/her geographic area Repairing, installing, and servicing ZEISS medical technology equipment and software solutions Accurately diagnosing and resolving technical issues relating to ZEISS equipment and software applications Competence in delivering remote service to diagnose or repair Accurately diagnosing and resolving technical issues relating to IT networks, servers, cloud based technologies and solutions Providing technical support to colleagues and customers Communicate effectively with 2nd level support to ensure issues are reported ef...