Field Technician Support Lead

Comtech

Full Time Regular Other Installation, Maintenance, and Repair Occupations
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Location
Gatineau, Quebec, Canada
Posted
June 05, 2026

Job Description

Job Title: Field Technician Support Lead

Department: Customer support

Revision Date:Ā 6/1/2026

Location:Ā Gatineau, QCĀ 

Level: S4


Company Overview:

Responsibilities:

  • Install 911 Call Handling Equipment at customer locations across North America.
  • Train customers in system administration and usage.
  • Provide on-site and remote troubleshooting for new and existing systems.
  • Deliver accurate post-installation as-built documentation.
  • Travel independently, often at short notice (primarily by air).
  • Be available for extended travel periods of two to three weeks at a time.
  • Install and configure hardware and software supporting 911 life-safety communications, including:Legacy 911 Telecommunication NetworksLegacy Telephone Networks (POTS, T1, PRI)SIP-based Next Generation 911 NetworksSIP-based Telephony Networks
  • Install, configure, and troubleshoot...

    • Job Details

    • Job Type
      Full Time Regular
    • Category
      Other Installation, Maintenance, and Repair Occupations
    • Date Posted
      June 05, 2026
    • Application Deadline
      July 15, 2026