Field Technical Service Expert (FTS Expert)

Full-time Engineers

Field Technical Service Expert (FTS Expert) - Mandarin Speaker

Philippines (Work From Home)

Open to local Philippines Candidates Only and based in the Philippines

Industry: Automotive / Tyre (CV, Bus, LCV, Farm & OHT)

Arbeit Group is currently supporting one of our clients in hiring a Field Technical Service Expert (FTS Expert) to strengthen after-sales technical support, customer service excellence, and market intelligence across key commercial vehicle segments.

This role is ideal for professionals with strong technical knowledge in tyres and commercial vehicles, combined with hands-on experience in field service, customer support, and technical training.

Key Responsibilities

Manage customer claims and complaints, ensuring timely resolution and service excellence

Provide technical after-sales support to customers and distributor teams

Share field feedback and product insights with Sales and...