Location
mogi mirim, mogi mirim, Brazil
Posted
July 08, 2026
Job Description
We are seeking an experienced Field Support Specialist to join the Desktop Support team. This role is responsible for partnering with Customer IT design teams, Level 1 Service Desk, and other support groups to ensure the stability and performance of core infrastructure and desktop technologies within the customer’s environment.
The position involves delivering 24x5 on-site technical support across multiple locations, including break/fix, IMAC/D activities (Install, Move, Add, Change, Dispose), preventive maintenance, and VIP support. Additional responsibilities include meeting room systems, mobile device support, server/network “hands & eyes,” and PC refresh initiatives, ensuring compliance with operational and security standards.
Key Responsibilities
Provide primary desktop support for:
Windows Operating Systems
L3 application support teams
Deliver on-site technical support including break/fix, IMAC/D activities, and preventive maintenance
Perform troublesh...
The position involves delivering 24x5 on-site technical support across multiple locations, including break/fix, IMAC/D activities (Install, Move, Add, Change, Dispose), preventive maintenance, and VIP support. Additional responsibilities include meeting room systems, mobile device support, server/network “hands & eyes,” and PC refresh initiatives, ensuring compliance with operational and security standards.
Key Responsibilities
Provide primary desktop support for:
Windows Operating Systems
L3 application support teams
Deliver on-site technical support including break/fix, IMAC/D activities, and preventive maintenance
Perform troublesh...