Location
barueri, federative republic of brazil, Brazil
Posted
June 19, 2026
Job Description
We are seeking an experienced Field Support Specialist to join the Desktop Support team. This role is responsible for partnering with Customer IT design teams, Level 1 Service Desk, and other support groups to ensure the stability and performance of core infrastructure and desktop technologies within the customer’s environment.The position involves delivering 24x5 on-site technical support across multiple locations, including break/fix, IMAC/D activities (Install, Move, Add, Change, Dispose), preventive maintenance, and VIP support. Additional responsibilities include meeting room systems, mobile device support, server/network “hands & eyes,” and PC refresh initiatives, ensuring compliance with operational and security standards.Key ResponsibilitiesProvide primary desktop support for: Windows Operating SystemsMobile Device Management (MDM) infrastructureVideo conferencing systemsL3 application support teamsDeliver on-site technical support including break/fix, IMAC/D activities, and pr...