Location
Norwich, England, United Kingdom
Posted
July 01, 2026
Job Description
Job Description
- Support with care consultations, service reviews and completing client support plans.
- Conduct staff supervisions and client QA’s.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and Birdie.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Carry out client reviews and action these accordingly.
- Support and mentor Care Professionals
- Maintain regular contact with clients and Care Professionals.
- Any other duties as directed by your line manager.
- Participate in on-call duties as required. (Paid separately)
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of empl...