Field Service Technician

NTT DATA

Full time Computer Occupations

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Location

Mamer, Luxembourg, Luxembourg

Posted

June 15, 2026

Job Description

Job Description
Key Roles and Responsibilities:
This is a full-time, on-site based role, working in shifts
Perform troubleshooting, parts replacements, system upgrades, basic deployment and repair on desktops/notebooks/printers in order to resolve/fulfill customer incidents and/or requests
Identify potential issues that could adversely impact end user experience and take corrective action
Receive, log, validate and diagnose client requests, on full range of products and services offered, applying agreed service level agreements, leveraging ITIL standard processes, tools and platforms
Provide Smart Hands Activities to rack and stack, patch cabling, equipment installation/de-installation, swaps and disposal activities on-site
Use advanced tools/technical knowledge to remediate problems and conduct scheduled installations as per approved customer documented processes
Provide technical feedback on technica...
                    

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Job Details

Job Type

Full time
Category

Computer Occupations
Date Posted

June 15, 2026
Application Deadline

July 25, 2026