Field Service Technician - Leading Hand

Full time Other Installation, Maintenance, and Repair Occupations

We are seeking a Field Service Technician - Leading Hand to join our Mackay-based team. This role is ideal for an experienced technician who enjoys a mix of hands-on mechanical work, onsite leadership and customer engagement.
You’ll be responsible for supervising field service activities, supporting technicians, and ensuring safe, high-quality service delivery across a variety of customer sites.
 
Reporting to the Field Service Manager - East, you will play a key role in supporting our customers, coordinating service work and ensuring a seamless onsite experience.
 
What you’ll do..
 

• Lead and supervise field service technicians on customer sites
• Act as the main onsite technical contact for customers and technicians
• Coordinate job planning, scheduling and resource allocation
• Support development of scopes of work, job plans and pricing
• Ensure timely completion of reports, timesheets and exp...