Field Service Supervisor

Manages and leads a group of technicians across multiple service zones.

Leads hiring and onboarding of technicians and contributes to ongoing training and development planning across assigned territory.

Provides timely feedback and coaching to improve technician effectiveness and reduce rework.

Drives timely, quality field repairs through coordinated efforts with other Penske internal roles.

Monitors and verifies the quality of technician work and documentation both in-person and virtually. Uses these touchpoints to assess service standards, ensure compliance with procedures, and support technician development through real-time coaching and feedback.

Controls repair, inventory, and labor costs through local and corporate Penske location collaboration. 

Analyzes performance trends and makes recommendations to improv...