Field Service Engineer

GR08 Alcon Laboratories Greece Company

Full time Electrical and Electronic Equipment Mechanics, Installers, and Repairers
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Location
Paiania, Paiania, Greece
Posted
July 20, 2026

Job Description

FIELD SERVICE ENGINEER

Responsible for carrying out installation, emergency repair, preventive maintenance and performing retrofits and upgrades on Alcon surgical equipment. The role is responsible for maximizing customer satisfaction within the assigned territory by providing the highest level of service. Where applicable, this role is expected to negotiate service agreements towards meeting and/or exceeding sales goals. 

Major Accountabilities

  • Complete preventative maintenance routine as scheduled and per contract conditions, as well as emergency calls. Test repaired instruments in all operating modes and demonstrates that repaired instruments operate at Alcon’s specifications. Minimize instrument failure call back.
  • Install retrofits and instruct customers of resultant benefits and changes.
  • Responsible for customer satisfaction on assigned territory. Ensures a high level of communication with customers, sales force, ...

    • Job Details

    • Job Type
      Full time
    • Category
      Electrical and Electronic Equipment Mechanics, Installers, and Repairers
    • Date Posted
      July 20, 2026
    • Application Deadline
      August 29, 2026