Job Description
Description
・当社化学分析機器である、GC, GC/MS, LC, LC/MSのフィールドサービス業務全般。（カスタマエンジニア業務） を担当していただきます。
・お客様先で、担当製品の装置の据付と操作説明等の検収を実施して頂きます。
・また、バリデーション作業と点検業務、故障診断と修理、サポート商品の販売促進など幅広い業務をお任せいたします。
Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.
Installs and optimizes hardware/software/network products and configurations at customer sites.
Diagnoses and resolves product performance problems.
Performs maintenance and repair services.
Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
Delivers (does...