Field Service Engineer HVAC

Panasonic Automotive Systems Europe

Permanent Other Installation, Maintenance, and Repair Occupations
Apply Now
Location
Dublin, County Dublin, Ireland
Posted
July 06, 2026

Job Description

WHAT YOU WILL BE DOING

  • Provide on-site field support for our partners, direct Panasonic customers, and end customers in case of technical problems.
  • Records and processes highly complex inquiries.
  • Support product commissioning on site.
  • Support new customers during the first pre-commissioning visit on-site to support the customer and guarantee correct system set up.
  • Provide central technical support for the service-partner-network and end customers in the respective region and/or area.
  • Provide detailed documentation of all activities
  • Serves as link between customers and sales staff to assure responsiveness.
  • Identify technical issues and develop solutions of a variety of customer complaints and issues, as the first level of escalation after the call-centre and service-partners.
  • Serves as liaison between sales, supply chain/logistics, and customers; communication with customers on activities in...